Pest control services for a comfortable, secure, and pest-free home.
Proactive Pest Solutions was created in response to a need in the southeast Queensland market for a professional, proactive approach to pest control services for your home.
When we were founded, we observed that the industry was almost exclusively comprised of pest control service operators who functioned for their clients purely on a reactive basis. As a result of this, people’s homes were becoming overrun with general pests and termites – and only then was the issue being addressed. Once overrun, the treatments that are required to mitigate ongoing risks and eliminate these pests required the use of more chemicals and in more locations on a regular basis to overcome and control the problem.
At Proactive Pest Solutions, we approach things differently.
By being proactive in our approach to pest control services, we help homeowners keep pests at bay. We achieve this by providing a regular, scheduled treatment plan designed to suit your needs and budget and keep pests in control all of the time.
We take the stress out of pest control by keeping track of your service intervals and keeping in regular contact with you to ensure there are no problems during the interim treatment period. We provide you with recommendations and solutions you can apply in between treatments to ensure that your home remains safe from all things creepy and crawly.
From general pests like cockroaches, ants and spider, to termite barriers, termite inspections, or treatment of other pests like wasps or even rodents that can occur over time, we have the ideal proactive approach to all services.
We work with you to address your unique needs and we use the safest pest control services and products available.
Our friendly and professional service is second to none and our superior pest control solutions work. Contact us today to learn more.
Meet the Team

Ashley Dando
Founding Partner and Director
Ashley Dando
Ashley Dando is a director and one of the founding partners of Proactive Pest Solutions.
Ashley started his career in the UK and progressed from a trade school apprentice to project manager and achieving an honours degree in business management somewhere in the middle. The majority of Ashley’s career has been spent in middle and senior management in the UK and Australia and believes his greatest achievements have been as a direct result of his ability to create successful and driven teams.
Ashley is a licensed builder and licensed building inspector. He established Jim’s Building Inspections – QLD in 2015 and within a few short years had grown this division to become one of the largest regions in Australia. During this time Ashley helped develop the skills and shape the futures of more than 20 franchisees. He created an enviable reputation in the process for someone who would demonstrate that through a steadfast belief in teamwork and a dedication to customer service you can achieve great things.
Some of Ashley’s recent achievements include being awarded franchisor of the year, 4 years running and his team achieving the award for the second highest star rating as voted by the public. Yet Ashley’s most notable achievement, and one that he is most proud of receiving is the coveted “Diamond award” for franchisee support, 3 years running. This was awarded to Ashley as a direct result of his support and dedication to his team of franchisees and put him in a league of only three other franchisors to have ever won this.
Ashley believes that none of this would have been possible without the support of his wife Sally and son Harrison, so when he is not working, he is likely to be spending time on the beach with them. Either that or indulging in his passion for skydiving!

Dominic Toole
Founding Partner and Director
Dominic Toole
Dominic Toole is a founding Partner and Director of Proactive Pest Solutions.
After a very successful career with Telstra, which he started as a telecommunications apprentice and finished in middle management, Dominic followed his passion and moved into the construction industry. This time he started as an apprentice carpenter and then he and his wife Kylie started DJT Builders as a licensed builder.
Dominic and Kylie relocated to the Sunshine Coast and as a licensed building inspector, licensed pest inspector, and licensed pool inspector became Franchisees of Jim’s Building Inspection Mooloolaba. Dominic established and grew a very successful Building Inspection Business. His success was based on listening, communicating, and providing excellent customer service, twice winning Queensland Building Inspector of the year.
During his career as a Building Inspector Dominic identified that his clients would invest large amounts of their life savings into property and then fail to protect it against damage caused from general pests and termites. With over 35 years experience in providing excellent customer service and a strong focus on programmed maintenance, Dominic has worked with his business partners to found Proactive Pest Solutions to assist clients by managing their pest control needs.
Dominic and Kylie currently live in Maroochydore. The weather and lifestyle of the surrounding region go hand in hand with the interests they both have, this includes going to the beach, cycling and spending time with family and friends.

Peter Retallick
Senior Technician
Peter Retallick
Peter is a senior technician at proactive pest solutions and an integral part of the team. He commenced his career in the pest industry whilst working in his fathers’ company in the late 1990s. Whilst working for several national and multi-national pest control companies as a technician and senior termite technician until 2017, he gained experience in products and methods not previously used, which in turn created an even greater thirst for knowledge in Peter’s chosen field. Peter enjoys the challenges his role at Proactive provides him with and is always looking for the safest, most environmentally friendly solution to his customers pest problems.
Regardless of what your pest problem is, Peter is likely to have a solution, due to his vast experience in integrated pest management for both residential and commercial environments, including chemical and non-chemical options.
Peter provides his clients with a quality service that leaves them feeling safe and protected so they no longer need to worry about their problem pests, this is the very reason Peter’s customers ask him back year after year.
When Peter isn’t dealing with your pest problems, he enjoys spending time with his wife and 5 children who are also budding entomologist’s and environmental warriors, or perhaps he will be found running up and down the basketball court coaching his daughter’s basketball team.

Colin Shurey
Pest Technician
Colin Shurey
Colin joined the Proactive Pest Solutions team as a pest technician in 2020 and his infectious smile and endearing personality has been greeting our customers ever since.
Colin started out as a carpenter / joiner in the UK and Europe. In early 2000 Colin moved himself and his family to Australia and soon decided that he liked finding the creatures that live inside timber more than he enjoyed building with it. Soon after Colin decided he would transfer his skills and commenced a career in the pest control industry working for several local pest companies where he gained a great deal of experience and his QLD pest control licence.
Colin eventually set up his own pest control company where he enjoyed providing the local community with pest control services. When the opportunity arose to join Proactive Pest Solutions’ Colin took this opportunity allowing him to spend more time fulfilling his passion for pest control and less time with the running of a business.
When Colin isn’t serving the community with pest related advice, he can be found serving the community as an auxiliary firefighter.

Jeremy Olive
Pest Technician
Jeremy Olive
Jeremy has lived on the Sunshine Coast his whole life, making him an expert in local knowledge. 2019 was a big year becoming a first-time father and enjoying all the challenges and joyful moments this brings.
Jeremy’s career began in the building industry and after several years on site he decided it was time for a change and began a new career in pest management, joining the Proactive Pest Solutions team as a pest technician.
Jeremy’s passion for pest problems and customer satisfaction is shown within his work alongside his enthusiastic personality and care for long lasting results.
Jeremy enjoys surfing whenever he gets a chance and spending time with his wife Erin and children Olly and Daze, and anything outdoors with weekend hikes and traveling.

Joel Heneker
Pest Technician
Joel Heneker
Joel has just finished his pest control traineeship with Proactive Pest Solutions and is already showing his customers that his attention to detail is what sets him and Proactive Pest Solutions team apart from the competition.
Prior to commencing with Proactive Pest Solutions Joel had decided that he wanted to pursue a career in pest control, and this has been evident in his thirst for knowledge and the speed in which he has picked up the intricacies of the industry and the problem-solving requirements of a pest technician.
Joel interacts extremely well with his customers and is a valued member of the Proactive Pest Solutions team, and this is never more evident than in the great reviews he continues to receive.
When Joel is not on-site solving pest related problems, he enjoys spending time hiking with his partner and their two dogs.

Katy
Customer Service
Katy
Katy joined the administration team at Proactive Pest Solutions in 2020 and her passion for customer service shines through every conversation she has with each customer.
After spending the majority of her career in customer facing roles creating and maintaining long term relationships with her customers, Katy put the same passion into raising her amazing family and when Katy re-joined the workforce, she commenced her career in pest control where she has amassed more than a decade worth of experience.
This is why, Katy is not only a valued member of the team because of her attention to customer service but also due to her time served in the pest control industry where her knowledge further benefits our customers and the long-term relationships, we develop with them.
Katy’s passion for customer service is matched only by her adventurous spirit, having made the move from Melbourne to the sunny state of QLD, so when Katy isn’t arranging your pest control appointment, you will likely find her enjoying the great outdoors with her family.